Hospitality & Tourism

GenAI is transforming service, personalization and destination management.

Related panels

GenAI & Destination Futures – Resilient, Smart, and Sustainable

We are discussing how GenAI can help destinations evolve to meet shifting demands and sustainability challenges.

  • How can AI personalize visitor experiences while optimizing operations?

  • In what ways can GenAI help destinations prepare for shocks like climate change or sudden demand shifts?

  • What role should local communities play in shaping AI-enabled tourism strategies?

Tourism as a Cross-Sector Engine – From Placemaking to Local Economies

We open the dialogue on tourism as a driver that connects multiple sectors and creates wider value.

  • How can GenAI strengthen tourism’s role across transport, energy, and culture?

  • What does placemaking look like in an AI-driven world?

  • How can technology turn destinations into holistic experiences that support local economies?

Our agenda is a living framework.
 The themes and panels you see here are starting points, not final stops. We invite our partners to co-create the conversations that will shape the Summit — and encourage you to stay tuned for the finalized agenda.

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