Nancy Zachariadou has been with Piraeus Bank for 29 years and, since 2020, serves as Director at the Corporate Responsibility Unit. In this role, she oversees the design and implementation of the Bank’s Corporate Responsibility EQUALL strategy, advancing programmes and partnerships that deliver structured, measurable social impact across society and culture. Her previous experience includes ten years in the Customer Experience & Loyalty Unit, where she developed strong expertise in customer insights, qualitative and quantitative research, and service design. She began her career in retail banking, spending 13 years in customer-facing roles and rising to the highest level of branch management. Nancy holds a degree in French Literature from the National and Kapodistrian University of Athens and an MBA from ALBA Graduate Business School. She is a frequent speaker at conferences and high-impact fora, where she brings the perspective of Piraeus Bank's multidimensional Corporate Responsibility EQUALL strategy to the public dialogue on how the private sector can act as an active social partner, fostering equal opportunities, personal and economic growth, and social cohesion.