Ioanna Sanida is a Data Science Team Lead, bringing a decade of hands-on experience in designing and deploying real-world GenAI systems across gaming, e-commerce, and enterprise technology. At Kaizen Gaming, she leads the company’s GenAI strategy and engineering initiatives, building multi-agent architectures, customer experience AI assistants, and large-scale recommendation copilots used by millions of users. Her work blends deep expertise in NLP and scalable system design with hands-on experience turning research into real-world products. Her focus lies in building AI systems that are reliable, interpretable, and genuinely useful, bridging innovation with practical engineering.